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Questions Before You Book?
That’s completely normal.
Many people have questions before deciding whether a Story Bus session is right for them. You may be wondering how the process works, what recording options are available, how sessions are delivered, or what to expect from start to finish.
If you’d like more information before booking, simply send us a message below. We’ll be happy to answer your questions and help you explore the options.
Frequently Asked Questions
About The Story Bus
What is The Story Bus?
The Story Bus helps individuals and families preserve voices, stories, memories, humor, wisdom, personality, and life experiences through relaxed recorded conversations. Sessions may be recorded as audio or video and are designed to feel natural, comfortable, and conversational rather than formal or scripted.
Why was The Story Bus created?
The Story Bus was created by David and Geeta Fyffe because they believe ordinary conversations can become some of the most meaningful things people leave behind.
What kinds of stories can be recorded?
Sessions may include family stories, life experiences, reflections, memories, humor, advice, lessons learned, personal history, meaningful moments, and everyday conversations that people want preserved for future generations.
Is this a formal interview?
No. Sessions are intended to feel more like a conversation than a formal interview. Conversation prompts may be used when helpful, but there is no script, memorization, acting, or pressure to perform.
Do I need to prepare beforehand?
No. Preparation is completely optional. Some people bring notes, photographs, or ideas they would like to discuss, while others simply arrive and have a conversation.
Do I need to be a good storyteller?
No. The goal is not to give a perfect presentation. Many of the most meaningful recordings come from ordinary conversations and everyday memories.
What if my stories seem ordinary?
Many families discover that the conversations they value most later in life are often the ordinary ones. Familiar stories, laughter, life lessons, and everyday memories can become deeply meaningful over time.
What is the main purpose of a Story Bus session?
The purpose is to preserve people through authentic conversations. Sessions are designed to help preserve voice, personality, memories, humor, wisdom, family history, and life experiences.
Is The Story Bus only for older adults?
No. Story Bus sessions may be appropriate for adults of many ages and life stages.
Can a session focus on just one story?
Yes. Some people choose to preserve a single meaningful memory, message, experience, or reflection.
Are sessions scripted?
No. Sessions are intended to be authentic conversations. Prompts may be used, but participants are encouraged to speak naturally.
Can I skip questions or topics?
Yes. Participants may decline any question, skip topics, request a break, pause recording, stop recording, or end the session at any time.
Session Types & Recording Options
Can sessions be audio only?
Yes. Audio-only sessions are available for individuals who prefer not to be on camera.
Can sessions be recorded on video?
Yes. Video recording is available for all session options.
Do I have to be on camera?
No. Being on camera is completely optional.
Can sessions be conducted over Zoom?
Yes. Zoom sessions are available and can be a convenient option for participants who live outside the local area.
Can sessions be conducted over the phone?
Yes. Phone-based sessions are available.
Can sessions take place in my home?
Yes. In-home sessions are available and often help conversations feel relaxed and natural.
Can sessions take place outdoors?
Yes. Outdoor conversations can be recorded in settings such as porches, patios, backyards, gardens, and similar locations.
Where can sessions take place?
Sessions can take place in homes, living rooms, kitchens, front porches, backyards, outdoor locations, over Zoom, over the phone, or in other comfortable environments suitable for recording.
Are there locations that work better than others?
Often, yes. The best locations are usually comfortable environments with minimal distractions and background noise.
Should I consider background noise when choosing a location?
Yes. Things like barking dogs, nearby traffic, construction, lawn equipment, televisions, appliances, wind, and nearby conversations can sometimes affect recording quality.
Can family members participate?
Yes. Some sessions focus on one individual, while others include spouses, children, grandchildren, siblings, parents, or multiple family members.
Can multiple people participate in the same session?
Yes. Multiple participants can often be included when appropriate for the session and recording format.
Can children participate?
Yes. Participants under eighteen may participate with the consent of a parent or legal guardian.
Can sessions be conducted in Spanish?
In many cases, yes. Please contact us in advance to discuss available options.
Can sessions take place in a retirement community?
Often, yes. Sessions can frequently be arranged in retirement communities, assisted living facilities, nursing homes, and similar settings.
Can sessions include someone who lives in another state?
Yes. Zoom sessions can be a practical option when family members live in different locations.
Can I start with video and switch to audio-only?
Yes. The goal is comfort, not performance. Accommodations can often be discussed.
What recording equipment do you use?
The Story Bus uses recording equipment appropriate for capturing clear audio and video while keeping the process simple and comfortable.
Packages & Pricing
What session options do you offer?
- Short Ride
- Scenic Route
- Full Journey
What is the Short Ride package?
Short Ride is a focused session centered around one meaningful story, memory, reflection, message, or life experience.
How much does the Short Ride package cost?
$99
What is the Scenic Route package?
Scenic Route provides additional time for stories, memories, humor, reflections, and meaningful conversations.
How much does the Scenic Route package cost?
$149
What is the Full Journey package?
Full Journey is a longer session designed to preserve stories, personality, reflections, humor, memories, and family history more completely.
How much does the Full Journey package cost?
$199
Are all packages available as audio or video?
Yes. All Story Bus session options may be conducted as either audio-only or video sessions.
Which package should I choose?
Short Ride works well for one focused story. Scenic Route provides more flexibility. Full Journey allows for deeper storytelling and family history.
Can I build a collection of stories over time?
Yes. Sessions can stand alone or become part of an ongoing collection gathered over time.
What is the Written Legacy Keepsake?
A professionally formatted written version of your conversation that can be saved, shared, or printed.
How much does the Written Legacy Keepsake cost?
$19.99
Deliverables & Receiving Your Story
What do I receive after my session?
Deliverables may include MP4 video files, MP3 audio files, transcripts, Written Legacy Keepsakes, private links, downloadable files, flash drives, and QR code access.
Will I receive a video file?
If you choose a video session, yes.
Will I receive an audio file?
If you choose an audio-only session, yes.
Can I receive my recording through a private link?
Yes. Private viewing and listening links are one of the most common delivery methods.
Can I receive my recording on a flash drive?
Yes. Flash drive delivery is available.
Can I receive a transcript?
Yes. Sessions can be transcribed into a written document that can be saved, printed, and shared.
How long does delivery usually take?
Most projects are completed within approximately 14 days, though some may take longer.
Scheduling, Booking, Travel & Payment
How do I book a session?
Sessions can be booked through the website booking form or by contacting The Story Bus directly.
When is payment due?
Payment is required in full before a recording session can be scheduled.
What forms of payment do you accept?
Cash, credit cards, and Venmo.
Do you travel?
Yes. Travel is available for local and out-of-area sessions.
Can I reschedule my session?
Yes. Rescheduling is available with at least 24 hours notice and is subject to availability.
Can I cancel my session?
Yes. Clients may cancel with at least 24 hours notice.
Privacy, Ownership & Permissions
Are my recordings private?
Yes. Recordings remain private unless you provide written authorization for public use.
Will my recordings be posted online?
No. Recordings will not be publicly published without written permission.
Who owns my recording?
Upon full payment and successful delivery, the client owns the delivered recordings and files.
Can I share my recording with family members?
Yes. Clients may share recordings with family members and other authorized individuals.
Does The Story Bus use AI?
AI-assisted tools may be used for transcription, organization, editing assistance, and quality control.
Are AI-generated transcripts always perfect?
No. While AI-assisted tools may be used, perfect transcription accuracy cannot be guaranteed. Important names, dates, and details should always be reviewed.
Is my information sold to third parties?
No. The Story Bus does not sell client information.
Family Participation & Special Situations
Can my spouse participate in the session?
Yes. Sessions may focus on one individual or include spouses, partners, and family members participating together.
Can my children participate?
Yes. Children may participate when appropriate. Participants under eighteen require parent or guardian consent.
Can my grandchildren participate?
Yes. Family sessions may include grandchildren and multiple generations.
Can multiple generations participate together?
Yes. Story Bus sessions can include multiple family members and generations when desired.
What if the participant has memory issues?
Many people with mild memory challenges can still participate successfully. Familiar stories often emerge naturally through conversation and family interaction.
Can sessions take place in assisted living facilities?
Often, yes. Sessions can frequently be arranged in assisted living facilities, retirement communities, and similar environments.
Can sessions take place in nursing homes?
Often, yes. Many nursing homes and care facilities can accommodate sessions when permission and logistics allow.
Can someone participate from another state?
Yes. Zoom sessions can be used when family members or participants live in different states.
Can family members join remotely?
Yes. Depending on the recording format, family members may be able to participate remotely.
Can I purchase a session as a gift?
Yes. Story Bus sessions can make meaningful gifts for parents, grandparents, spouses, relatives, and loved ones.
Comfort, Preparation & Common Concerns
What if I’m nervous?
That’s completely normal. Sessions are designed to feel relaxed, conversational, and comfortable rather than formal or scripted.
What if I don’t like being on camera?
That’s perfectly okay. Audio-only sessions are available and many people choose them because they feel more comfortable without cameras involved.
What if I don’t know what to say?
You don’t need to prepare a speech or presentation. Natural conversation prompts can help guide the discussion.
Should I make a list of stories beforehand?
You can if you’d like, but it isn’t required. Some people enjoy making a short list of memories or topics beforehand.
Can I bring photographs?
Yes. Photographs often help spark memories and conversations and can be very useful during a session.
What if I forget names or details?
That’s okay. Sessions are intended to preserve memories and experiences as you remember them. Perfect recall is not expected.
What if I get emotional?
Emotional moments are a natural part of some conversations. Participants may pause, take a break, skip topics, or stop recording at any time.
What if I don’t think my life is interesting?
Many people feel that way. Often the stories family members value most are everyday experiences, traditions, humor, and ordinary conversations.
Is there a right or wrong way to do a Story Bus session?
No. Every person, family, and conversation is different. The goal is simply to preserve meaningful stories, memories, personality, humor, and experiences.
What makes a successful Story Bus session?
The most successful sessions are usually the ones where people feel comfortable enough to simply have a conversation.
Quick Facts
What is your phone number?
435-553-8565
What is your email address?
info@thestorybus.com
What is your website?
Where are you located?
Providence, Utah.
Who owns The Story Bus?
The Story Bus was founded and is operated by David and Geeta Fyffe.
What areas do you serve?
Utah
What is the best way to contact The Story Bus?
The easiest way is through the website contact or booking forms, though phone and email are also available.
What if my question isn’t answered here?
We’re happy to help. Please contact us directly and we’ll do our best to answer your questions and discuss your specific situation.
Still Have Questions?
If you didn’t find the answer you were looking for, we’re happy to help. Feel free to reach out by phone or email and we’ll do our best to answer any questions you may have.